Matt over at Signal vs Noise had a quote that struck a note with me-

All web apps are trying to suck. They are trying to be bloated. They are trying to be unstructured. They are trying to be confusing.

You are the stopgap. You are the one who stands between order and chaos. You are the sniper who must pick off every distraction, unneeded feature, and extra word that doesn’t absolutely have to be there.

http://www.37signals.com/svn/posts/934-ira-glass-entropy-and-software-development